Privacy Policy

మీ వ్యక్తిగత సమాచారాన్ని పాల ఆర్డర్ మరియు డెలివరీ కోసం మాత్రమే ఉపయోగిస్తాము. ఎవరికీ అమ్మము. మీ సమాచారాన్ని చూడాలన్నా, సరిచేయాలన్నా, తొలగించాలన్నా మమ్మల్ని సంప్రదించండి.

RK Farms (“we”) runs RK Dairy Farm in Marapaguntla village, Veligandla Mandal, Prakasam District, Andhra Pradesh. This policy explains what personal information we collect through this website and how we use it.

What we collect

• Your name, mobile number, and optionally a WhatsApp or alternate number.
• Your delivery address, village, mandal, district, state, PIN code and landmark.
• Your order details: quantity, plan, start date, delivery preferences and any notes you add.
• Basic technical information needed to run the site securely, such as your IP address for spam and abuse prevention.

We do not collect payment card or bank details on this website.

Why we use it

• To check whether we can deliver to you, confirm your order, and deliver milk.
• To contact you about your order by phone, SMS or WhatsApp.
• To keep records required to run the business, such as payments received.

We do not sell your information or share it for advertising.

Who can see it

Only authorised members of the RK Farms team, and delivery staff for the details needed to deliver. Our data is stored with our hosting and database providers [[Supabase / Vercel — confirm region]], who process it on our behalf.

How long we keep it

We keep customer and order records for [[e.g. 3 years after your last order]], unless the law requires longer, and then delete or anonymise them.

Your choices

You can ask us to show, correct or delete your personal information, or withdraw consent, by contacting us at [[phone / email]]. We will respond within [[30 days]]. Deleting your information may mean we cannot continue delivering to you.

Contact

Grievance contact: [[name, phone, email]], RK Farms, Marapaguntla, Veligandla Mandal, Prakasam District, Andhra Pradesh.